技术创新导向的企业业绩评价指标体系研究-企业管理专业论文.docxVIP

Technological Technological Innovation-Oriented Performance Measurement Systems Abstract In all increasingly competitive market，technological innovation capability of enterprises to the survival and development plays a critical role．Chinese enterprises’ technological innovation capability is generally not very hi曲．This paper analyses the existing problems of Chinese technological innovation．To guide enterprises to pay mote attention to technical innovation,to stimulate enterprise staff enthusiasm for innovation,and to achieve greater technological innovation capability,the paper puts forward to establish and implement of technological innovation—oriented performance measurement system from the internal management perspective． In this paper,the technological innovmion capability is set as all alone perspective，and build a technological innovation-oriented performance measurement system from financial，customer,technological innovation capability,internal business process，learning and growth perspectives，based Oll the Balance Scorecard． Then the paper illustrates the interrelation between these five perspectives．And build the technological innovation capability perspective from three aspects：support, process and output． Besides，the paper introduces the theory of evidence to assess qualitative indicators，and use this theory to solve the uncertainty and confused nature of the evaluation process． Keywords：technological innovation,performance measurement，the Balance Scorecard，the theory ofevidence 插图清单图2．1 插图清单 图2．1 技术创新导向的企业业绩评价指标体系的功能示意图 一12 图3．1 技术创新层面的指标体系 ．．19 图3．2 技术创新导向的企业业绩评价指标体系各层面之间的关系．21 图4．1 多属性评价的层次结构图 ．．23 表格清单表2．1 表格清单 表2．1 中国与部分发达国家RD经费支出总额及其占国内生产总值比重 ．1() 表2．2中国与部分发达国家RD活动人力及与劳动力人口的比例 ．1l 表2．3我国与部分发达国家发明专利授权量及排名(2002～2005年) 1l 表4．1 l～9级判断尺度表 24 表4．2合成权重表 26 表5．1 A公司财务层面指标 3l 表5．2 A公司客户层面指标 32 表5．3 A公司技术创新层