电子制造厂供应链管理信息系统能力新.pdfVIP

ISeB (2004) 2:207–222 Information DOI: 10.1007/s10257-004-0035-5 Systems and e-Business Management Springer-Verlag 2004 Supply chain management information systems capabilities. An exploratory study of electronics manufacturers 1 Tim S. McLaren , Milena M. Head, Yufei Yuan Degroote School of Business McMaster University 1280 Main Street West, Hamilton, Ontario, Canada L8S 4M4 (e-mail: mclaren@) Abstract. Supply Chain Management Information Systems (SCM IS) play an increasingly critical role in the ability of firms to reduce costs and increase the responsiveness of their supply chain. This paper develops an empirically supported model of the organizational capabilities enabled by SCM IS. The model integrates and enriches theoretical and empirical studies of compet- itive strategy, supply chain management, and interorganizational informa- tion systems. Evidence from an exploratory case study of three large firms in the electronics manufacturing industry is examined to build a better- supported theory of SCM IS capabilities. The findings suggest the organi- zational capabilities enabled by SCM IS can be conceptualized as the level of support provided for: operational efficiency; operational flexibility; internal planning and analysis; and external planning and analysis. The theoretical model furthers an understanding of SCM IS capabilities and is sufficiently developed to permit operationalization for