提高客户满意，打造最强特约店.pptVIP

* * * * * * * 提高客户满意，打造最强特约店 (达成GQ-3355) 以客户为本的经营成果 Nov. 12, 2008 中国质量协会(质量), CACSI 调查结果进入级别 Top-3 ※ CACSI : China Automobile Customer Satisfaction Index 1 BHMC Elantra 2 DYK Cerato ’08 New Car 1 S.VW Labita 2 BHMC HDc 2008 CACSI 结果 Mid-Size ● ● ● ● ● ● SUV 1 DYK Sportage 2 D.Honda CR-V 3 BHMC Tucson ● ● ● ● ● ● Rank Make Model ● ● ● ● ● ● 品质经营成果 - 中国 Mar. 10, 2009 北京商报, 赛拉图 荣获“最佳商务小型车” ※ 北京商报 : 在北京发行量最高的商业报纸 ’08年度中国商务人士 心目中的车评选活动中，赛拉图脱颖而出 质量最佳 性能及外观优秀 安全性优秀 保修力优秀 “中国上市以来在最快的时间内 被认定为中国人最喜欢的车型” 品质经营成果 - 中国 - 现代　劳恩斯 超出雷克萨斯ES，在大型乘用车部分获得最高分数 -　再一次证明了在多样的车级别上 制造高品质车的厂家 Feb. 2009 品质经营成果 - 美国 Large Upscale sedans, Genesis 第1位 (13个车型） 1 Hyundai Genesis 3.8 2 Lexus ES 350 3 Toyota Avalon XLS 4 Acura TL Base 5 Nissan Maxima 3.5 SV 6 Hyundai Azera Limited 7 Pontiac G8 GT (V8) 8 Lincoln MKS 13 Chrysler 300 RK Makes model Overall Road-test score The Hyundai Genesis outscores this month’s field of upscale sedans and is now 　our highest rated vehicle in the category, just outscoring the Lexus ES. That accomplishment by the South Korean automaker solidifies its reputation as a builder of high quality vehicles in several diverse automotive segments. 92 91 89 85 83 83 75 73 60 ● ● ● ● ● ● - Oct. 28, 2008 - 为了保证产品质量，不断进行残酷的改善活动的结果 以具有竞争力的价格，优越的品质长期提高销量 现代·起亚... 已列入为日系车同等水平 Hyundai and Kia “rank right up there with the better Japanese nameplates” in Consumer Reports’ latest surveys, ... undertaking a ruthless campaign to bring its vehicles up to the Toyota and Honda standard. In though economic times, a combination of pretty good quality, and prices lower than those of Japan and Detroit, should help sales in the long run... 品质经营成果 - 美国 Top Picks : Elantra, Santa Fe Apr. 2008 Small Cars, Elantra 第1位 (9个车型） 1 Hyundai Elantra SE 2 Honda Civic EX (MT) 3 Mazda3 (MT) 4 Honda Civic EX 5 Mazda3 i 6 Subrau Impreza 2.5i 7 Ford Focus SES(MT) 8 Toyota Corolla LE 9 Toyota Corolla(base, MT) RK Makes model