- 1、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
- 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
Abstract
ofwhichisthesen’ice.Whethersen,ice is
The basicfunctions.one quality
libra巧hasmany
serViceis theuseront}1enlfl‘omthe
satjst’acto巧,whetherperfect,whether libraryacquisition
sel‘viceis a indicatortoITleasurea andleVel.
satisf.actory,arekey librar)1colllprehensiVeability
the ofwhich
of network,all
Toda、,computertecllllologychangesr印idly,therapidde、?eloplllent
andservicemetllods.Thedemand
ef凳ctinthe ofservices
producegreat serVice允nction.scope
oftheuseralso diVersi行ed f-actorsincrease.Allof
graduanydisplay situation,andpersonality
orientationandthe of
、vhichmakesthef.unction prospecluniVersitylibraryundergo
should their leVelto tome
improVemanagementad印t
tremendousChallges.univers时library
a11d ofintemalandextemalenVironmellt.
changesrequiremems
reViewssome ascharacteristics.contentofserVice
First,this theories,such qualit),of
p印er
theevaluationmodelof thet11eoreticalfoundationforthe
library,and LibQUAL+TM.Itlayes
evaluationofservice es{ablislmlentofservice
system qualit),ofuniVersitylibra巧and quality.
the
anddiscussesmefelatedindex on ofeValuation·
Second,itanalyzes theo巧basedgoal
原创力文档


文档评论(0)