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User Guide for Buyers
Major Steps:
1) Find a Trade Assurance supplier and negotiation your order terms
2) Confirm your contract on A
3) Submit your initial payment by T/T
4) Enjoy Trade Assurance protection up to your covered amount
Step 1 Find a Trade Assurance supplier and negotiation your order terms
Placing a Trade Assurance Order is simple and easy.
To begin, sign in to your account on A.
If you a new member, please register for an account with A.
If you have already discussed the terms of your order with a Trade Assurance supplier, you can
ask the supplier to draft a contract directly.
Please inform the supplier your account information, e.g. Account E-mail address,
You can check your order status in the “Transaction Logistics” section of My Alibaba.
Step 2 Confirm your contract on A
To go My Alibaba “Transaction Logistics” part.
You can search the Order No. here if your supplier already inform you the order number to find
this contract.
To view your Trade Assurance orders, select the Trade Assurance filter in ‘Advanced Search’.
You can check your basic order information as well as the order status, which will update
automatically.
If the supplier has already confirmed the order, your order status will display: ‘Waiting for your
Confirmation’.
Click ‘View Order’ or ‘Preview and Confirm Order’ to confirm your contract.
You can confirm your order contract in My Alibaba.
In the Confirm Order page, you can find your Trade Assurance Contract. Please make sure all your
order terms, including the Trade Assurance Order Amount, are the exact terms agreed upon in
your negotiation with the supplier. If there are any discrepancies, please contact the supplier
before you confirm.
If the supplier has agreed to ensure pre-shipment product quality, make sure you include detailed
product quality requirements in your contract, and make
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