毕博-上海银行—To-be-Deliverables Chap6_K.pptVIP

kpmg Hanvit Bank * Confidential to Hanvit Bank CRMS Project Table of Contents 1 Executive Summary 2 Background Overview 3 Commercial CRMS “To Be” Process Model, Design Requirements Work-Plan 4 Retail CRMS: Objectives, “To Be” Components, Process Improvements Work-Plan 5 Commercial Retail CRMS Process Improvements 6 Plan Sign-Off Next Steps 7 Appendices ?? 1. ?? 2. ?? ? ?? 3. ???? CRMS ? “To Be” ???? ??, ?? ????, ???? 4. ???? CRMS : ??, “To Be” ?? ? ?? ?? 5. ?? ? ?? CRMS ???? ?? 6. ?? ??, ???? ? ?? 7. ?? 6.1 Overview: This chapter summarizes next steps outlines the iss