软件项目管理12_Working_in_teams.pptVIP

Balanced teams Meredith Belbin studied the performance of top executives carrying out group work at the Hendon Management Centre Tried putting the ‘best’ people together in ‘Apollo’ teams – almost invariably did badly Identified the need for a balance of skills and management roles in a successful team SPM (5e) Working in teams? The McGraw-Hill Companies, 2009 * Management team roles The co-ordinator – good at chairing meetings The ‘plant’ – an idea generator The monitor-evaluator – good at evaluating ideas The shaper – helps direct team’s efforts The team worker – skilled at creating a good working environment SPM (5e) Working in teams? The McGraw-Hill Companies, 2009 * Belbin management roles - continued The resource investigator – adept at finding resources, including information The completer-finisher – concerned with getting tasks completed The implementer – a good team player who is willing to undertake less attractive tasks if they are needed for team success The specialist – the ‘techie’ who likes to acquire knowledge for its own sake SPM (5e) Working in teams? The McGraw-Hill Companies, 2009 * Group performance Some tasks are better carried out collectively while other tasks are better delegated to individuals Additive tasks – the effort of each participant is summed Compensatory tasks – the judgements of individual group members are summed – errors of some compensated for by judgements of others SPM (5e) Working in teams? The McGraw-Hill Companies, 2009 * Group performance - continued Disjunctive tasks – there is only one correct answer – someone must: Come up with right answer Persuade the other that they are right Conjunctive – the task is only finished when all components have been completed SPM (5e) Working in teams? The McGraw-Hill Companies, 2009 * ‘Social loafing’ Tendency for some team participants to ‘coast’ and let others do the work Also tendency not to assist other team members who have problems Suggested counter-measures: Make individual con