人力资源的价值资料教材.pptVIP

HR Research from Darin Phillips (832)515-3907 The Value of HR Shareholder Returns The five highest return to shareholders from 1972-1992 (Southwest Airlines Co. 21,775%, Wal-Mart Stores, Inc. 19,897%, Tyson Foods, Inc. 18,118%, Circuit City Stores, Inc. 16,410%, and Plenum Publishing 15,689%) differentiated themselves from their competitors and the market only through the way they managed their people. – Pfeffer (1994). Competitive Advantage Through People, 1994. Three HR Generations Functional HR departments (transaction, administration, and compliance cost centers who view employees as an