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影响中国消费者选择英语培训因素分析
Factors Influencing Chinese Consumer Choice of English Training Schools
THESIS
Presented in Partial Fulfillment of the Requirements for the Degree Master of Arts in the
Graduate School of The Ohio State University
By
Erin Michele Greenwalt, B.A.
Graduate Program in East Asian Languages and Literatures
The Ohio State University
2012
Dissertation Committee:
Dr. Galal Walker, Advisor
Dr. Jianqi Wang, Committee Member
Copyright by
Erin Michele Greenwalt
2012
Abstract
Since China began her policies on economic reform and opening up entering into
and interacting with a global economy, a growing need within China to learn foreign
languages, especially English, is increasingly vital. Consequently, in the 1990‟s China‟s
foreign language training sector emerged, and is now fiercely competitive. The desire to
succeed in the international economy, to go abroad, and pass national and international
foreign language exams has fed the demand for the services of proprietary language
schools. In 2010, the foreign language market‟s total value was estimated to be
approximately 30 billion RMB, with over 50,000 language schools within China.
However, as there is currently no centrally governing agency to enforce standards upon
these schools, foreign language schools have no real accountability for quality control
and thus the effectiveness of each school varies. As of the end of 2011, there are two
publically listed foreign language schools based in China, New Oriental Education
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