物流英语 第一章.ppt

Order processing: Order processing is the system a firm has for getting orders from customers, checking on the status of orders and communicating to customers about them, and actually filling the order and making it available to the customer. Packaging: Packaging can convey important information to inform the customer and provide protection during storage and transport. Pleasing packaging also can attract the customers attention. Procurement: Procurement is the purchase of materials and services from outside to support the firms operations from production to marketing, sales, and logistics. Return goods handling: Returns may take place because of a problem with the performance of the item or simply because the customer changed mind. Return goods handling is complex and costly. Reverse logistics: Reverse logistics is involved in removal and disposal of waste materials left over from the production, distribution, or packaging processes. Transportation: Transportation involves selection of the mode, the routing of the shipment, compliance with regulations in the region of the country, and selection of the carders. Warehousing: warehousing and storage activities related to warehouse layout, design, ownership, automation, training of employees, and related issues. Words and expressions Logistics n 物流，后勤 Commercial adj. 商业的, 贸易的 transaction n. 办理, 处理, 会报, 学报, 交易, 事务, 处理事务 Supplier n. 供应者, 补充者, 厂商, 供给者 customer n. 消费者 Definition n. 定义, 解说, 精确度, (轮廓影像等的)清晰度 hardware n. 五金器具, (电脑的)硬件, (电子仪器的)部件 equipment n. 装备, 设备, 器材, 装置, 铁道车辆, (企业除房地产以外的) 固定资产, 才能 unique adj. 唯一的, 独特的 global adj. 球形的, 全球的, 全世界的 pipeline n. 管道,传递途径 coordinate n. 同等,同等物,坐标(用复数) adj. 同等的，并列的 vt. 调整,整理 challenging adj. 引起挑战性兴趣的, 挑逗的 invisible adj. 看不见的, 无形的 effective adj. 有效的,被实施的, 给人深刻印象,有生力量 effi