民航服务英语3.pptVIP

Unit 3 Baggage Service 民航服务英语 Lead-in Discussion: In airline service, where can the arrival baggage be claimed? How do you handle the missing baggage? Unit 3 Baggage Service 民航服务英语 Knowledge Base Words and Phrases baggage [b?ɡ?d?] n.行李；辎重 luggage [l?ɡ?d?] n.英行李；美皮箱 allowance [?lau?ns] n.零用钱；默许 regulation [ reɡjule??n] n.管理；规则 infant [?nf?nt] n.婴儿；初学者 calculate [k?lkjule?t]vt. vi.计算；估计 identification tag [a?dent?f?ke???n t?ɡ]n. 标签 overweight [ ??v?we?t]adj.超重的 retractable [r?tr?kt?bl]adj.可收回的；可撤消的 distinctive [d?st??kt?v]adj.有特色的，与众不同的 formality [f?: m?l?ti:]n.礼节；拘谨；正式手续 resemble [r?zembl]vt.与……相像，类似于 grant [ɡrɑ:nt]v.承认；同意；准许；授予 permanent [pз:m?n?nt]adj.永久（性）的；常务的 Unit 3 Baggage Service 民航服务英语 Key Sentences I would like to check in my luggage to Paris, please. 我想把我的行李托运到巴黎。 Have you gone through all the formalities of customs? 您已经办理完所有海关手续了吗？ According to the regulations, on international flights, the free baggage allowance for each passenger is… 根据规定，乘坐国际航班的每位旅客的免费行李额是…… You have 10kg overweight. 您的行李超重10kg。 I can’t calculate for you here. 我这里不能给您结算。 Unit 3 Baggage Service 民航服务英语 Part I Dialogue Exercise 1　　 Rearrange the sentences to make a dialogue. What seems to be the trouble, sir? I checked in two bags in San Francisco and there’s only one here. Here you are. I just got off the plane from San Francisco. But my baggage is not here. How many pieces of baggage did you check in? Thank you. May I see your ticket and your baggage identification tag, please? The correct order is _________________________________________ Exercise 2　 Oral practicing: Look at the picture and answer the questions. 1. What can you see in the picture? 2. Where is the girl? 3. What does she do? 4. What is she doing? 5. Have you ever taken a plane? 6. Can you tell the experience about baggage service? 7. Great! Can you give others more questions? Unit 3 Baggage Service 民航服务英语 Part II Reading Exercise 1　 Answer the questions according to the passage. 1. How many pieces of baggage can