酒店英语培训课件word版本.pptxVIP

酒店英语HOTEL ENGLISH英文全称缩写部门DEPARTMENTDEPT职位POSITIONPOS董事长 Chairman总经理General ManagerGM副总经理Deputy General ManagerDGM秘书Secretary总经办GM OFFICE英文全称缩写经 理MANAGERMGR主 管SUPERVISORSUP领 班CAPTAINCAP文 员CLERK ------服务员WAITER?值班经理DUTY MANAGERDM酒店英语职位词汇英文名称缩写前厅部FRONT OFFICEFO前台FRONT DESKFD接待处RECEPTIONRECP行政楼层EXECUTIVE FLOORE/F询问处INFORMATIONINFM订房部RESERVATIONRESV总机房OPEATOROPT礼宾部CONCIERGECON商务中心BUSINESS CENTREBC大堂LOBBY楼层FLOOR/F员工通道STAFF ENTRANCE前厅部FO房务部 ROOMS DIVISION英文名称缩写前厅经理FRONT OFFICE MANAGERFOM大堂副理ASSISTANT MANAGERAM接待员RECEPTIONIST订房员RESERVATIONISTRESV CLERK门童DOORMAN司机DRIVER楼层FLOOR/F员工通道STAFF ENTRANCE领班CAP