安达信咨询方法与工具资料库ARLETTER.DOCVIP

Mr Edward XXXXXXX Page PAGE4 April 16, 1996 June 26, 1995 Mr. Edward XXXXXXX Vice President of Sales and Marketing Company XYZ, Inc. 1150 Company XYZ Road Northfield, Minnesota 55057-0170 Dear Ed: We are pleased to confirm our arrangement to assist you and the management team of Company XYZ with your new product introduction reengineering initiative intended to identify and reduce fragmentation of effort between functional organizations, establish accountability, address quality issues, reduce cycle and lead time, and to highlight opportunities to enhance revenues and reduce cost all within the context of Company XYZ’s strategy for growth, profitability and return objectives. This letter serves to confirm our understanding of the project objectives, scope of review, approach, deliverables, project staffing, timing and related fees. Project Objectives The following project objectives have been established with you and the management team of Company XYZ: Conduct a high level opportunity assessment in order to identify and prioritize improvement opportunities. Reengineer the new product introduction process to better enable Company XYZ to achieve improved market differentiation, cost structures and time to market. Establish a solid foundation of reengineering skills in the organization in order to carry the reengineering initiative on to other business processes of the Company XYZ organization. Scope of Review The scope of the new product introduction reengineering for the Interconnect segment of your business includes the following key subprocesses: Identification of actual and perceived needs for existing customers Conceptual design Prototype Final design for manufacturing First article Design release for full production Approach The project work plan consists of five major work segments: Opportunity Assessment: The goal of this segment is to understand the current operations of the company and identify both “quick hit” and “long term” improvement opportunities