解决问题的流程－8条戒律.docxVIP

The 8 Discipline (8D) Problem Solving Process 解决问题的流程－8条戒律 内容交流 内容 交流 2 组建团队team set up 描述/定义问题Describedefine problem 采取临时的遏制措施Takes interim containment action 定义/验证根本原因defineverify the root cause(s) 识别/验证建议的永久性纠正措施Identify/verify proposed permanent corrective action(s) 实施永久性纠正措施Implement permanent corrective action(s) 预防再发生 Action(s) to prevent Re-occurrence 解决问题低 解决问题 低 高 急迫性 低 3 什么时候使用8D When do you use a Reactive Problem Solving process? 当高优先权问题出现时 For high priority problems 当产品的标准和规范不能得到满足时 When standards and specifications are not being met 当过程失控时 When a process is out of control 当要求正式提