客房洗衣服务英语.docVIP

Clerk: Laundry service, may I come in ? Guest: come in, please. Clerk: Good morning, sir. Do you have any laundry? Guest: No, not now. Thank you. Clerk: Well, if you have any, please leave it in the laundry bag behind the bathroom door. I come to collect it every morning or you may phone our department, just dial “6” Guest: Thank you. But how long does it usually take to have may laundry back if I send it? Clerk: Well, we offer express service and same- day. It depends on which service you’d prefer. Guest: Any difference in price? Clerk: Yes, sir. We charge 50% more for express, but it only takes 4 hours. Guest: What about same- day? Can I get it back in the evening? Clerk: Certainly, sir. All deliveries will be made before 6:00 p.m. Guest: Oh, I see. Thanks a lot. Clerk: You are welcome. Scene: After laundry collecting time, the telephone rings. A laundry clerk answers the phone. Clerk: Laundry service section. May I help you? Guest: Yes. This is Mary Brown calling from Room 2419. Could you send a laundryman to my room? Clerk: Yes, madam. A laundryman will be up to your room right away. Just leave your laundry in the laundry bag in the wardrobe. Please don’t forget to fill in the laundry form; Otherwise our list must be accepted as correct. Guest: Where is the form? Clerk: It’s in the stationery folder in your dresser drawer. Clerk: (knocking 3 times) Housekeeping, may I come in ? Guest: Yes, come in. Clerk: Good afternoon, Mrs. Hendricks. I’m Jill. You rang for laundry service? ( I’m here to collect your laundry.) Guest: Yes, I did, Jill. I want my husband’s suit steamed and pressed, please. Clerk: Certainly. May I get the laundry request form from the desk, please? Guest: Go ahead. Clerk: Thank you. That’s one man’s suit to be steamed and pressed (ticks the box). Do you wish any special care? Guest: Yes, please have the collar and the cuffs of the suit starched, but not too