最新英语专四完形填空新题型十套(附答案).docxVIP

专四完形填空新题型模拟题 （ 专四完形填空新题型模拟题 （ PAGE #） 参考材料 参考材料 Complai nts should be made to a resp on sible pers on. Go back to the shop where you bought the goods, tak ing with you any (36) you may have. Ask to see the buyer in a large store. I n a small store the assista nt may also be the owner so you can compla in (37). In a cha in store ask to see the man ager. Even the bravest person finds it difficult to complain face to face, so if you do not want to do it in (38) , write a letter. Be sure to (39) to the facts and keep a copy of what you write. At this stage you should give any receipt nu mbers, but you should not n eed to give receipts or other papers to prove you bought the article. If you are not (40) with the an swer you get, or if you do not get a reply, write to the managing director of the firm, shop, or orga ni zati on. Be sure to keep copies of your own letters and any you receive. If your compla int is a just one, the shopkeeper may offer to (41) or repair the faulty article. You may find this an (42) solution. In certain cases you may have the right to refuse the goods and ask for your money back , but this is only where you have hardly used the goods and have acted at on ce. Eve n whe n you cannot refuse the goods you may be able to get some money back as well. And if you have suffered some (43) loss, if for example a new washi ng mach ine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the same shops but you would rather have mon ey, say so. If you accept a credit note remember that later you will not be able to ask for your money. If the shopkeeper refuses to give you mon ey, ask for (44) from your Citize ns Advice Bureau before you accept a credit no te. In some cases the shopkeeper does not have to give you your money back--if, for example, he cha nges an article simply because you dont like it or it does not fit. He does not hive to take back the goods in these (45). A. i