译文 自助服务系统产品实施手册.doc

PAGE 2 IAS Product Implementation Manuals Content TOC \o 1-3 \h \z \u I. The introduction to IAS 3 1. What is IAS 3 2. How to login in IAS 3 3. How to configure the public number 3 II. The custom menu 6 1. How to configure the custom menu 6 2. How to add materials 9 3. How to set up the auto-reply, attention reply. 11 III. Marketing function 12 1. Sheng Rubik’s cube 12 2. How to use Micro Mall 13 3. How to book room by WeChat 28 4. How to configure the hotel introduction information 33 IV. Content Management 38 1. How to edit graphics 38 2. How to create a fine H5 page 39 V. Marketing promotion 41 1. How to set up lottery games 41 2. How to set up small games 43 3. How to set up marketing games and activity type of communication 44 4. How to distribute cards and vouchers, how the consumers receive them 47 5. How to configure the card and voucher 48 VI. Business function 51 1. How to realize the offline payment by WeChat 51 2. The member system 54 I. The introduction to IAS 1. What is IAS As a hotel operations management platform based on professional WeChat, Microblog, service window, IAS is developed according to ideology of Internet web3.0 with rich product functions, new product design, rapid product innovation and product value beyond users’ expect. It can provide integrated solutions of development, operation, training, promotion for the hotel based on WeChat, to,help enterprises to realize communication online to offline(O2O) and socialized customer relationship management (SCRM), and provide integral mobile E- business solutions for the hotel. 2. How to login in IAS Login in by Computer: you can input user name and password to login in after visiting /. 3. How to configure the public number 1) After logining the IAS back end, click the “WeChat Public Platform” to enter the interface Settings, and, according to the related f