世界强人力资源管理绩效管理培训教程中英文.pptxVIP

Performance Management December 10, 2008 We Are Here To Learn We Are Here to Refresh Performance Management Process Help employees and managers better understand Performance Management: Linkages, Phases and Timing Concept of SMART goals Feedback Coaching Performance Appraisal Performance Improvement Process Discuss How to use Performance Management to help create a great company How to use Performance Management to create High performance organization What is Performance Management? “Performance management is about improving business performance by improving team and individual performance, and ensuring that a company’s strategy is executed and implemented...” Tom McMullen, Hay Group Performance Management can also be …. “… a vehicle for increasing our capacity to get work done, and for achieving what is most important to us.” Nigel Bristow, Targeted Learning Performance Management is An agreement between employee and supervisor An on-going process Tied to the merit process Performance Management should not be A once-a-year event An punitive process A time to give surprises Performance Management Align Goals with Business Priorities Individual/team/department/SBU/corporate strategy Employees understand what matters most about their job Build Individual and Organizational Capability Seek and receive performance feedback Facilitate developing skills capabilities Get work done Differentiate Performance Desired Outcomes of Performance Management A results-oriented culture Improved employee engagement and retention Reinforcement of company values Individual growth and development Enhanced employee and company performance Differentiation of recognition and rewards Enablers of Performance Management Effective, on-going conversations Employee understanding of performance criteria Standardized processes, guidelines and tools Honesty and credibility Compensation aligned with performance Performance Management Process Phase 1: