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Quality Function Deployment;1. Introduction of QFD;QFD is a planning tool used to fulfill customer expectations.
QDF is a disciplined approach to product design, engineering, and production and provides in-depth evaluation of a product.
QDF focuses on customer expectations or requirements ---- the voice of the customer.;2. The benefits of QFD;3. Implementation of QFD;Build the House of Quality;
Analyze and make conclusion and solution.;4. House of Quality;Roof;Symbols used in House of Quality:
●、◎: Strong +9
○: Medium +3
△: Weak +1
Blank: No relationship 0
Example of forming the House of Quality:
;Problem: The customer would like to have a cup of delicious café. Please build the House of Quality to indicate how to fulfill the customer expectations.;Solution:;Collect information of technical descriptions accordingly.
e.g.
Temperature before service;(上桌时温度)
Caffeine percentage;(咖啡因含量)
Taste and composition;(味道、成份)
Density;(浓度)
Sweet composition;(香味成份)
Density of sweet;(香味浓度)
Price;(售价)
Capacity;(容量)
Temperature after service.(上桌后浓度)
;Fill the customer expectations to the left wall while the technical descriptions the ceiling.
Using ●, ○, △ to indicate the interrelationship between the left wall and the ceiling. ;;;Fill the relation matrix:
;;技术要求的重要度;;结论;Experimental Design;Learning Outcomes;1. Experimental Design;The primary goals of a designed experiment are to:
Determine the variables and their magnitude that influences the response;
Determine the levels for these variables;
Determine how to manipulate these variables to control the response.;2. Review of statistics;;If the sample size n approaches infinity (∞), the variance of the sample approaches the variance of the population.;The ages of the trees are:10, 8, 12, 15 years old.;3. hypotheses;9、春去春又回,新桃换旧符。在那桃花盛开的地方,在这醉人芬芳的季节,愿你生活像春天一样阳光,心情像桃花一样美丽,日子像桃子一样甜蜜。12月-2012月-20Saturday, December 19, 2020
10、人的志向通常和他们的能力成正比例。15:48:1915:48:1915:4
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