Unit-9-How-Can-I-Serve-You-Better1优秀教学设计.docVIP

PAGE PAGE 3 教学设计 第 1 学期 序号 课时 2 班级 教师 周次 课型 Listening Speaking 日期 主任签字 课题 Unit 9 How Can I Serve You Better 学习 目标 To understand the dialogue. To get to know what good services are and learn the professional expressions and words. To talk about how to serve customer better. 教学重点 To master the functional sentences. 教学难点 To talk about how to serve customers better. 教具 Tape recorder, Multi-media computer 教 学 环 节 设 计 教学步骤 教学过程设计 教学环节设计 Warming up I. Give the students a few minutes to look at the picture on the first page of Unit 9 and discuss the following questions: 1. Have you ever been there for shopping? 2. Which is your favorite shopping location? II. Ask the students to listen to the recorder and match the pictures with the phrases in the box on page 26. III. Ask the students some questions: 1. Are you familiar with sales promotion? 2. Do you have the experience of being a salesman? 3. What’s your common reflection when someone tries to sell you something? IV. Ask the students to listen to a dialogue and choose the correct answer. Presentation of Listening I. Tell the students they are going to be trainees at a department store. Watch and study how other salesperson serves customers and what a good service is. Preview the words and expressions in the box: section, elegant, best-seller, go with. II. Ask the students to listen again and finish Exercise 3 on page 103. III. Ask the students to read the dialogue in pairs. IV. Ask the students to act out the dialogue in pairs. Listening Practice I. Help the students learn the new words and expressions by reading the script on page 104. II. Ask the students to listen and understand what situation it is. III. Ask the students to listen again and complete the dialogue on page 104. 教学环节设计 Speaking Practice I. Ask the students to work in pairs to finish Exercise 6 on page 105. Consolidation Go over the whole procedure of selling. Summary Key Vocabulary: best seller, on sale, elegant,