医院保洁服务方案.pdfVIP

目 录 第一章 保洁服务整体思路和设想 ································ ·························· 1 第一节 对本项目保洁服务的特点分析································ ······················ 1 第二节 预期达到的管理目标································ ································ ·· 4 第二章 保洁整体方案 · ······························· ································ ········· 5 第一节 总体原则································ ································ ················· 5 第二节 环境清洁的工作内容及标准································ ························· 6 第三节 环境卫生作业计划与程序································ ·························· 12 第四节 环境卫生检查制度································ ································ ··· 19 第五节 保洁注意事项及应急措施································ ·························· 21 第三章 服务人员的培训方案 · ······························· ······························ 25 第一节 培训计划································ ································ ··············· 25 第二节 员工培训的具体内容································ ································ 26 第四章 服务人员的管理与配置 · ······························· ··························· 26 第一节 组织架构及各岗位职责 · ······························· ··························· 26 第二节 人员设置································ ································ ·············· 29 第五章 物业服务费测算细目及报价 ································ ····················· 30 结束语································ ································ ····························· 31 第一章 保洁服务整体思路和设想 医院保洁是确保医院室内外环境卫生整洁，做好医院室内外的环境卫生 工作，是医院后勤保障工作的重要部分、是提高医护质量的要求，同时搞好 保洁工作也是促进医、教、研的重要手段之一，是医院生存发展的需要，是 医院整体水平的体现。因此探索保洁管理新路子，运用先进的技术和树立保 洁工作的理念，是医院管理者很值得研究的重要课题，对于建设现代化医院 具有深远的意义。 第一节 对本项目保洁服务的特点分析 一、环境的特殊性 保洁工作所服务的建筑类型包罗万象，然而医院环境具有其特殊性。医院不 同于一般的公共建筑，其内部部门繁多、功能复杂、专业技术含量较高，在制订 保洁计划、配备人员物料和选择维护方案等方面必须根据环境特点进行具有针对 性的调整。 如门急诊部的建筑特点是拥有大面积的候诊、收费大厅，层高较高，大面积 玻璃较多，地板材质多为瓷制抛光砖或花岗岩等石材。因此开展保洁工作时就要 考虑设置专门的循环保