IBM-重塑工作流程-英文版.pdf

A Forrester Consulting Thought Leadership Paper Commissioned By IBM January 2020 Reinventing Workflows Power Your Digital Transformation And Drive Greater Impact By Modernizing Processes Table Of Contents 1 Executive Summary 2 Changing How Enterprises Do Work 6 Legacy Tool Sets, Legacy Problems 8 Enterprises Cannot Take On The Next Decade Alone 10 Key Recommendations 11 Appendix Project Director: ABOUT FORRESTER CONSULTING Rachel Linthwaite, Forrester Consulting provides independent and objective research-based Senior Market Impact Consultant consulting to help leaders succeed in their organizations. Ranging in scope from Contributing Research: a short strategy session to custom projects, Forrester’s Consulting services Forrester’s Application connect you directly with research analysts who apply expert insight to your Development Delivery research specific business challenges. For more information, visit /consulting. group © 2019, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Researc