供应商沟通流程.pptVIP

* LVC Time Based Management LVC ? 2008 TBM Consulting Group, Inc. All Rights Reserved. LeanSigma?, The Perfect Engine?, LeanStrategy?, and the TBM Consulting Group logo are registered trademarks of TBM Consulting Group Inc. * LVC /learningcenter * In depth module with process to establish supply chain communication process Typically delivered in BPK format / can be linked to performance management Total training time = 45 to 60 minutes * What is it – exchange of information , planned , structured, Two types of information – operational business Timely – driven by type of information / need to share / drive actions Accurate – quality component – needs to be usable / acted upon / Cost – use simplest method to achieve timeliness / quality requirements * Reasons for sharing: - Improved understanding of business direction and its impact on both businesses - Improved supply chain performance - Realization of more cost savings opportunities - Creates environment and atmosphere of partnership Basic information sharing can be accomplished using traditional technological mechanisms. - Email - Access through your firewall into aspects of your ERP system - Sharing over the internet - Using 3rd party Supplier Relationship Management (SRM) software. Many exist on the market. - Phone call * Subsequent slides show these items. * WHAT info, and from WHO…. * What, from who, how often (WHEN) * What, who, when, HOW * Emphasize that this is a communication plan, and as such is a two way information flow. By including the supplier, the basis for partnership is being established. * Once agreement on means and format has been established, document the expectations so that there are no grey areas, and roles are explicit. * Which functions should talk with each other, and under what circumstance might there be exceptions. Or, which topics are taboo – for instance, engineering discussing pricing with sales under some conditions is appropriate, under other con