有效的业绩管理ACaseStudy.pptVIP

PPM 2003 * 有效的业绩管理- A Case Study Robert H. Xiao, Ph DHR Director, People Organization DevelopmentPhilips China Corp HR 第一页，共十八页。 Agenda 为什么要绩效管理？ 管理流程是什么？ 如何开展工作？ 评价标准/ 承上启下 - 奖励和发展联系起来 Aspects of infrastructure 交流/培训 企业文化的一部分 从哪里开始？ 第二页，共十八页。 Why performance management? Basic management cycle Planning, organizing, staffing, leading, and controlling Fundamental corporate infrastructure Consistency in measuring/rewarding Sustainability in business and people 第三页，共十八页。 What is the process? Annual process Past review and next goal setting Appraisal process: rewards Individual development planning On-going review and documentation Global aligned 第四页，共十八页。 Philips 方式: 人们绩效管理（PPM）是… …可以帮助个人和企业目标一致 …一种文化，一个品牌，一个公司 …一个全球性的办法：以人为本的绩效管理 …支持飞利浦的业务业绩改善 第五页，共十八页。 PPM:一个循环的过程... 第六页，共十八页。 How to make it work?- value alignment top down drive A performance oriented value system Company value as the core throughout organization Value derived criteria in the organization structure and supporting system (HR) Determination shown from the top Leaders being driven by the same process 第七页，共十八页。 Our Values Delight customers We delight our customers by anticipating and exceeding expectations thereby creating sustainable market leadership Deliver on commitments We pursue business excellence, being rigorous in delivering on our commitments Develop people We inspire and enable each other to use our creativity and entrepreneurial flair, and to maximize our potential Depend on each other We work as “one Philips” in an environment of transparency and trust to mobilize our collective competence and that of our business partners Values 第八页，共十八页。 How to make it work?- linking rewards and development Tight linkage between performance outcome and rewards Embedded individual development process 第九页，共十八页。 Philips Way:PPM和其他人力资源领域之间的联系 薪酬及年度激励 个人发展 第十页，共十八页。 How to make it work?- aspects of infrastructures Full range of documentation On-line review system Performance distribution C