导游服务礼仪电子教案（模块五） (2).docxVIP

淄博职业学院《 导游服务英语》课教学方案 教师：王迎新 序号：5 授课时间 授课班级 P12旅游班 上课地点 南区C811 教学单元 名称 Module Five Tour guide along the way 课时 2 教学目标 专业能力 Learn about the welcome speech 方法能力 Collect information and discuss 社会能力 Own a ability of dealing with problems 目标群体 Tourism management 教学环境 Recording material and pictures 教学方法 Case teaching\discuss and situation and listening 时间 安排 教学过程设计 Lead-in （5 分钟） You ought to introduce views in sight, mention the tourist attractions in the vicinity. Your introduction should be brief and concise. Because the bus travels at a fairly rapid speed, and some of the scenes or places of historical interest flash by, youd better try to avoid introducing and explaining anything that the guests cant see. Basic Procedure （5 分钟） Reaffirm the intra-day activities, including the name of the scenic spot, the time needed on the way, visiting time needed, the time and place of lunch and supper, the shopping schedule, and so on. The tour guide may announce news at home or abroad. Introduce the scenery on the way, including the appearance, the history of the city and the introduction of important buildings and streets along the way. Introduce the local folk culture. The guide may alternately introduce the social life, the cultural tradition, the food, the climate and the native products of the city. Introduce the scenic spot that will be visited. Before arriving at the scenic spot, the local guide should briefly introduce this scenic spot to the tourists, particularly its historical value and characteristic. Part 1. Speaking Services on the way 米 Situational dialogue 1 Service on the way to the hotel Scene: Li Ming, the tour guide, is introducing the scenic along the way to the hotel. (L: Li Ming, the tour guide S: Mn Smith ) L: (Counting the tourists) Are all the people here, Mr. Smith? S: No, not yet. One lady has not come yet. Oh, there she is. L: (To Mr. Smith) We can go now, cant we? S: Yes, please. L: (To all the people in the coach) Welcome, ladies and gentlemen. All