软件测试与评估:02-Intro to Testing.pptVIP

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Principles of Software Testing for Testers Module 2 Core Concepts of Software Testing ObjectivesIntroduce foundation topics of functional testingProvide stakeholder-centric visions of quality and defectExplain test ideasIntroduce test matrices Module 2 Content OutlineDefinitionsDefining functional testingDefinitions of qualityA pragmatic definition of defectDimensions of qualityTest ideasTest idea catalogsTest matrices Functional Testing In this course, we adopt a common, broad current meaning for functional testing. It isBlack boxInterested in any externally visible or measurable attributes of the software other than performance.In functional testing, we think of the program as a collection of functionsWe test it in terms of its inputs and outputs. Discussion Exercise 2.1: Define QualityForm pairsDefine qualityWrite the definition downIs this your company’s definition?Is this your partner’s company’s definition?Does your partner agree with his/her corporate definition of quality? How Some Experts Have Defined QualityDefine quality Fitness for use (Dr. Joseph M. Juran)The totality of features and characteristics of a product that bear on its ability to satisfy a given need (American Society for Quality)Conformance with requirements (Philip Crosby)The total composite product and service characteristics of marketing, engineering, manufacturing and maintenance through which the product and service in use will meet expectations of the customer (Armand V. Feigenbaum)Note absence of “conforms to specifications.” Quality As Satisfiers and DissatisfiersJoseph Juran distinguishes between Customer Satisfiers and Dissatisfiers as key dimensions of quality:Customer Satisfiersthe right featuresadequate instructionCustomer Dissatisfiersunreliablehard to usetoo slowincompatible with the customer’s equipment Quality Involves Many StakeholdersIn a project team meeting, each person in the room has a different vision of what a “quality” product would be. Fixing defects is just one iss

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