列维奇 商务谈判（第8版）IMChap16Lewicki8e.docVIP

PAGE PAGE 1 Copyright ? McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 16 International and Cross-Cultural Negotiation Chapter Overview Although the term culture has many possible definitions, we use it to refer to the shared values, beliefs, and behaviors of a group of people. Countries can have more than one culture, and cultures can span national borders. The goal of this chapter is to present a broad overview of the international and cross-cultural negotiation field, as well as to highlig