BEC商务英语写作范文：道歉信.docxVIP

BEC商务英语写作范文：致歉信 BEC商务英语写作范文：致歉信 导语：为了便利同学们的BEC商务英语学习，CNFLA 学习网为大家准备整理了 BEC商务英语写作范文：致 歉信，供大家阅读参考。 首先看一篇致歉信? 要求：You are the secretary of a computer hardware company. Write an email to Mr Gatt one of your customers, to apologise for the inconvenience createdbecause he has not received an order. Mr Gatts email address is joegatt@webcom.net.mt. You should write between 60 and 80 words. To: joegatt@webcom.net.mt Subject: Missing Order Dear Mr Gatt, I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[l] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3] I would like to apologise once more.[4] Yours sincerely, George Hili [0]这篇致歉信比较短，不知道日常生活中的致歉 信是否也这么短。或许是因为对方原来就可能比较生 气了，再发一篇长篇大论可能对方也不想看，对方其 实就像知道问题怎么解决，后果谁担当。因此这篇邮 件的逻辑基本也是依据这一依次。 ［1］开头致歉。［2］然后可能会讲解并描述问题缘由, 或者将解决方案先讲完，再说明缘由（假如比较长）。 ［3］解决方法，越细越好，落实到人头和时间。这 里用的.shortly,或许发完邮件当天就会着手处理，但 假如解决的时间比较长一些，或许应写明大约须要多 少时间。 ⑷最终再次致歉。 再来看一篇非正式的邮件? 要求：You cannot go for basketball practice. Write an email to your coach, George explaining why. Georges address is george.xerri@vmail . You should use between 50 and 60 words. To: george.xerri@vmail Subject: Basketball Practice Hi George, Im really, really sorry but I just cant make it for basketball practice this evening. Weve got a biology test tomorrow and I havent yet started studying for it. I cant afford to fail the test, because I already failed the last one. I promise to make up for it by the next practice session. Ron *逻辑同上，首先致歉，然后说明缘由，然后表 明看法、补救措施 I promise to make up for it by the next practice session o由于比较简短，也并不特殊正 式，最终礼节性的结尾就省去了。 来试一试?要求：Write an email to Ms Sciberras, the school librarian, apologising for not returning the books on time. The school library email address is Iibrary88@gov.mt. You should write between 50