人民大2024管理学原理（第10版）英文教学课件robbinscoulter_fom10_inppt_11.pptx

FundamentalsofManagementTenthEditionChapter11MotivatingandRewardingEmployeesCopyright?2017,2015,2013PearsonEducation,Inc.AllRightsReserved.

LearningObjectives11.1Defineandexplainmotivation.11.2Compareandcontrastearlytheoriesofmotivation.11.3Compareandcontrastcontemporarytheoriesofmotivation.11.4Discusscurrentissuesinmotivatingemployees.

LearningObjectives11.1Defineandexplainmotivation.

WhatIsMotivation?EnergyDirectionPersistence

LearningObjectives11.2Compareandcontrastearlytheoriesofmotivation.

Exhibit11-1Maslow’sHierarchyofNeedsSource:Maslow,AbrahamH.;Frager,RobertD;Fadiman,James,MotivationandPersonality,3rded.,?1987.ReprintedandelectronicallyreproducedbypermissionofPearsonEducation,Inc.,NewYork,NY.

McGregor’sTheoryXandTheoryYTheoryXLittleambitionDislikeworkAvoidresponsibilityMustbecloselycontrolledTheoryYEnjoyworkSeekandacceptresponsibilityExerciseself-direction

Exhibit11-2Herzberg’sTwo-FactorTheory

Satisfactionvs.DissatisfactionExhibit11-3ContrastingViewsofSatisfactionandDissatisfactionSource:Robbins,StephenP.,Coulter,Mary,Management,13thEd.,?2016,p.465.ReprintedandelectronicallyreproducedbypermissionofPearsonEducation,Inc.,NewYork,NY.

McClelland’sThree-NeedsTheoryThreeacquiredneedsareworkmotives:NeedforachievementNeedforpowerNeedforaffiliation

LearningObjectives11.3Compareandcontrastcontemporarytheoriesofmotivation.

Exhibit11-4Goal-SettingTheory

InfluencesonJobPerformanceFeedbackGoalcommitmentAdequateself-efficacyNationalculture

Exhibit11-5JobCharacteristicsModelSource:ReprintedbypermissionfromJudithD.Hackman(w/o)J.RichardHackman.

JobDesignandMotivationYes–Youcandesignjobsthatmotivate!Internalrewardsareobtainedwhenanemployeelearnsthatheorshepersonallyhasperformedwellonataskheorshecaresabout.

Exhibit11-6GuidelinesforJobRedesignSource: