商务沟通之跨文化沟通.pptVIP

RememberthatbecausemostnonnativespeakerslearnedEnglishinschool,theyareacquaintedmainlywithprimarydictionarymeaningsandarenotlikelytounderstandslangwordsorshadesofdifferenceinthemeaningswegivewords.大多数外国人在学校学习英语，不容易理解我们具体某句话中词汇的含义，更不容易理解俚语。避免以上的错误，尽量用简单的英语与初学者交流Theywillunderstandyoubetterifyouavoidthesepitfalls.Inthewordsoftwohighlyregardedscholarsinthefield,youshould“educateyourselfintheuseofSimplifiedEnglish.”（2）Youalsowillcommunicatebetterifyoucarefullywordyourquestions.避免提出“双问题”避免回答“是否”的问题避免提出“负面问题”使用开放性的问题跨文化沟通TechniquesofCross-CulturalCommunication跨文化沟通技巧Uponcompletingthischapter,wewillbeabletodescribethemajorbarrierstocross-culturalCommunicationandhowtoovercomethem.完成本章后，我们将能够描述跨文化交际的主要障碍和如何克服这些障碍ChaptersixteenToreachthisgoal,youshouldbeabletoExplainwhycommunicatingclearlyacrosscultureisimportanttobusiness.解释为什么跨文化沟通对商业显然是非常重要Definecultureandexplainitseffectsoncross-culturalcommunication.定义文化和解释跨文化沟通的影响。Describeculturaldifferencesinbodypositionsandmovementsandusethisknowledgeeffectivelyincommunicating.描述了文化差异，身体姿势和动作,并使用这种知识的有效沟通。Describeculturaldifferencesinviewsandpracticesconcerningtime,space,odors,andsuchandusethisknowledgeeffectivelyincommunicating.描述了文化差异的看法和做法，关于时间，空间，和气味，并利用这一知识有效地沟通。Explainthelanguageequivalencyproblemasacauseofmiscommunication解释语言作为等价问题造成的沟通不畅.Describewhatonecandotoovercomethelanguageequivalencyproblem描述人可以做什么克服语言等价问题Cross-CulturalCommunicationTointroduceyourselftothischapterassumethepositionofassistanttothepresidentofThatcher-StoneandCompany,asmallmanufacturerofcomputercomponents.Yourboss,gregariousoldVernon-