电子商务英语1构词法.pptxVIP

Officememos

Inter-officeMemo

(betweentwoormoreplaces/officesinthesamecompany）To:AkiraKobe,GeneralManager,SalesPlanningFrom:KathyYeh,SalesPromotionAssistantRe:HelenaSantosvisitDate:April21,2001Ms.HelenaSantos,managerfromAlfaMicro,S.A.inBrazil,iscomingonThursday,April25at10:00a.m.PleasecometotheConferenceRoomandmeether.

QuestionsforUnitone0504020301Whomakesinquiresandwhatisnecessaryinmakingit?atshouldbeincludedina“firstinquiry”?wtomakeinquires?Howtosendaninquiry?Whatshouldareplytoaninquirybe?

CommonlyusedtermsInquiryn.询价Engagementn.约定，保证Cataloguen.产品目录表Quotationn.报价，报价单Specificationn.(usu.)规格，说明书Termsofpayment付款条件Priceterms价格条款Timeofshipment装运时间Considerableorder大宗订单Customerdesignedproducts客户制定产品Custom-madegoods定做商品

Actualsample实物样品Incompliancewith依从…,按照…Parcelpost邮包Tocarryalargestockofthegoods备有大量存货Superiorquality优等质量Toexecutecommandpromptly快速执行订单Rockbottomprice最低价格Tofavorsb.withorders惠赐订单Thegivendesign来样Designedgoods客户设计好的商品Productioncost生产成本

LessonOne

SkillsofMakingInquiriesThreesamples

LessonTwo

MakingRepliestotheInquires

1.??????Howtoansweraninquiry?Thereplytoaninquiryshouldbepromptandcourteousandcoveralltheinformationaskedfor.Indetail,1,ifthereisnostockavailableforthetimebeing,thesellershouldacknowledgetheinquiryatonce,explainingthesituationandassuringthatthesellerwouldreverttoitoncesupplybecomesavailable.2,iftheinquiryisfromanoldcustomer,sayhowmuchthesellersappreciateit.3,ifitisfromanewcustomer,saythesellersaregladtoreceiveitandexpressthehopeofalongandfriendlybusinessrelationshipsoastocreategoodimpressiononthebuyer.Threesamples

LessonTwoThrees