《邮轮面试英语》_第七章 专业知识应答.pptxVIP

;;;面试真题

解析;;第七章专业知识应答ChapterVIIJob-specificQuestions;1.Q：Howdoyoucleanthetoilet?

A：Thereare5stepsinall.First,putayellowsignatthedoor.Second,trashremove.What’smore,flushthetoilet.Thenspraythechemicals,andthenspraytheglasscleaneronthemirror,wipeitanddry.Finally,spraythemulti-purposecleaneronthesponge,cleanthecountertopandrinse.

;2.Q:Whataretheproceduresforcarpet?

A:Thereare4steps.First,beforestartingvacuum,checkthecarpetandpickuploosedebris.Second,startvacuumingfrominnerpartoftheroomandwalkbackwardstowardsthedoor.Third，usehandwandtovacuumtheedgesofthecarpet.Finally,pullbackthecurtainandvacuum.

Actually,whenusingthevacuum,thereare6importantattentionsneededtobepaid:

First,don’tusetheplugsoverthedesk.

Second,don’timmediatelyunplugthemachinewhenitisnotswitchedoff.

Third,don’tuseittopickupwater;otherwise,youwillburnthemotor.

Forth,neveruseelectricalequipmentwhenstandinginwetareasorifyourhandsarewet.

Fifth,vacuumcarpetafterwashed.

Finally,pushvacuumtowardsonedirection.

;3.Q：WhataretheproceduresofTurnDownService？

A：Thereareninestepsinturndownservice.

First,knockatthedoorthreetimessoftlyandsayyouarehousekeeping.

Second,openandadjustair-conditioningtoacomfortabletemperature(22℃-24℃).

Third,closedayandnightcurtains.

Fourth,turndownbed.

Whenturndownbed,weneedto:

Turnonbedsidelamp.

Foldandtakeawaybedrunnerandcushions.Storetheminthecloset.

Liftacornerofquiltnearthetelephoneandfoldthecornerintoatriangle.

Straightenandplacepillowneatlyonthebed.

Placegoodnightcardandgiftsonthefoldedquiltatanangle.

;3.Placethebreakfastmenuonthecenterofthepillow.

Placefootmatinfrontofthe