外贸英语商务英语交流实战测试题及答案集.docxVIP

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外贸英语商务英语交流实战测试题及答案集

一、选择题（每题2分，共20题）

题目：

1.当客户询问你产品的最小起订量时，以下哪种回答最恰当？

A.OurMOQisveryhigh,pleasecontactoursalesmanager.

B.Wecanacceptsmallorders,butthepricewillbeslightlyhigher.

C.TheMOQdependsonyourorderquantity.Largerordersgetbetterdiscounts.

D.Sorry,wedon’tdosmallorders.

2.在商务邮件中，如果需要催促对方回复合同，以下哪种表达更礼貌？

A.Youmustreplytothiscontractimmediately!

B.Couldyoupleaseconfirmthecontractbytomorrow?

C.Iremindyoutoreplytothecontractassoonaspossible.

D.Thecontractdeadlineisapproaching,soreplysoon.

3.客户抱怨货物延迟到货，你该如何回应？

A.It’snotmyfault,theshippingcompanyislate.

B.Weareworkinghardtosolvetheissue.Pleasewaitpatiently.

C.Wecannotrefundyourmoneybecauseit’soutofourcontrol.

D.Youshouldhaveorderedearliertoavoiddelays.

4.以下哪个选项最适合用于商务会议开场白？

A.Goodmorning,everyone.Let’sstartarguingaboutprices.

B.Goodmorning.Todaywe’lldiscussthenextorderanddeliveryschedule.

C.Hello,I’mheretotellyouthatyouallsuckatbusiness.

D.Welcometoourmeeting.Let’sreviewlastmonth’ssalesreport.

5.当客户要求修改产品规格时，你应该怎么做？

A.Noproblem,wecanchangeitforfree.

B.Changingspecificationswillincuradditionalcosts.

C.Sure,butyouneedtosignanagreementfirst.

D.Wecannotmodifyproductsatall.

6.在谈判中，如果客户提出的价格过低，以下哪种策略最有效？

A.Wecan’tsellatthatprice,nodeal.

B.Ifyouincreasetheorderquantity,wecanofferadiscount.

C.Ourpriceisalreadythelowestinthemarket.

D.We’llmatchyourcompetitor’spriceifyougiveusalongercontract.

7.以下哪种方式最适合跟进潜在客户？

A.Callthemeverydayuntiltheyreply.

B.Sendafriendlyemailwitharelevantproposalafteraweek.

C.Ignorethem;they’llcontactusiftheyneedus.

D.Sendachainemailtoallpotentialclients.

8.在商务宴请中，如果客户询问你的个人看法，以下哪种回答最得体？

A.Ithinkyourcompanyisterrible.

B.Iadmireyourbusinessacumen.

C.I’mnotgoodatgivingopinions.

D.Youshouldaskmybossfor