将青年视角引入互联互通业务.pptxVIP

BringingYouthPerspectivesintotheBusinessofConnectivity

Guidanceformobileoperatorsonincorporatingyoungvoicesintheirworkingpractices

June2025

Foreword

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Purposeofthisdocument

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Whylisteningtochildrenandyoungpeopleisimportant

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Youthparticipationandthemobileindustry

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ModelsofYouthParticipation

Consultative:research-led

Collaborative:co-creation

Youth-led:SupportingyoungchangemakersinthedigitalenvironmentOngoingadvisorygroups

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Startingout:howtobeginengagingwithyoungpeople

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TheLundyModelofChildParticipation

TheGSMA’sexperience

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FurtherInformationandGSMAContacts

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Contents

Themoreweunderstandaboutyoungpeople’s

experiencesandpriorities,thebetterwecanservetheirbestinterests.Byharnessingtheirinsightsandcreativity,wecanfindbetter,evidence-informed

solutionswhenaddressingissuesofimportancetothem.

Knowinghowtoengagewithyoungpeoplecanfeelchallengingforbusinesses.Butthereisagrowing

bodyofgoodpracticeexampleswhichshowhow

privatesectororganisationscanengagewithyoungpeopletogathertheirviewsandinput,andthenusetheseinsightstoinformandimprovetheirbusinesspractices.

Bylisteningtoyoungpeopleasessentialstakeholders-whetherasmobileusers,globalcitizensorfuture

employees-themobileindustrystandsonlytobenefitfromtherichnessoftheirinsightsandinput.TheGSMAlooksforwardtobothsupportingandlearningfrom

itsmembersasweallcontinueourjourneyofbringingyouthperspectivesintothebusinessofconnectivity.

NatashaJackson

HeadofPublicPolicyandConsumerAfairs

Incollaborationwiththemobileoperatorcommunityandourexternalpartners,includingorganisations

suchasUNICEF,wehavedevelopedtoolstopromoteonlinesafety,guidanceonworkingwithchild

helplinesandinternetreportinghotlines,aswellas

informationonstepsthatcanbetakenb