将青年视角引入互联互通业务.pptxVIP

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BringingYouthPerspectivesintotheBusinessofConnectivity

Guidanceformobileoperatorsonincorporatingyoungvoicesintheirworkingpractices

June2025

Foreword

3

Purposeofthisdocument

4

Whylisteningtochildrenandyoungpeopleisimportant

5

Youthparticipationandthemobileindustry

7

ModelsofYouthParticipation

Consultative:research-led

Collaborative:co-creation

Youth-led:SupportingyoungchangemakersinthedigitalenvironmentOngoingadvisorygroups

7

8

9

11

11

Startingout:howtobeginengagingwithyoungpeople

13

TheLundyModelofChildParticipation

TheGSMA’sexperience

14

16

FurtherInformationandGSMAContacts

19

Contents

Themoreweunderstandaboutyoungpeople’s

experiencesandpriorities,thebetterwecanservetheirbestinterests.Byharnessingtheirinsightsandcreativity,wecanfindbetter,evidence-informed

solutionswhenaddressingissuesofimportancetothem.

Knowinghowtoengagewithyoungpeoplecanfeelchallengingforbusinesses.Butthereisagrowing

bodyofgoodpracticeexampleswhichshowhow

privatesectororganisationscanengagewithyoungpeopletogathertheirviewsandinput,andthenusetheseinsightstoinformandimprovetheirbusinesspractices.

Bylisteningtoyoungpeopleasessentialstakeholders-whetherasmobileusers,globalcitizensorfuture

employees-themobileindustrystandsonlytobenefitfromtherichnessoftheirinsightsandinput.TheGSMAlooksforwardtobothsupportingandlearningfrom

itsmembersasweallcontinueourjourneyofbringingyouthperspectivesintothebusinessofconnectivity.

NatashaJackson

HeadofPublicPolicyandConsumerAfairs

Incollaborationwiththemobileoperatorcommunityandourexternalpartners,includingorganisations

suchasUNICEF,wehavedevelopedtoolstopromoteonlinesafety,guidanceonworkingwithchild

helplinesandinternetreportinghotlines,aswellas

informationonstepsthatcanbetakenb

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