杭州市中小企业员工工作压力和心理健康的相关研究毕业论文.docVIP

毕业论文 （20_ _届） 杭州市中小企业员工工作压力和心理健康的相关研究 摘 要 工作压力是现今社会一个普遍的问题，也是组织行为学领域非常重视的研究课题之一。缓解员工的工作压力、保持员工心理健康，已成为现代企业人力资源管理工作的新内容。本研究以杭州市中小企业员工为研究对象，采用职业应激量表和自测心理健康评定量表进行测量，旨在了解杭州地区中小企业员工的工作压力和心理健康状况，探析两者的相互关系；并通过对现状的分析，发现存在的主要问题，提出相应的建议。研究结果：(1) 从总体上看，杭州市中小企业员工工作压力处于中等偏下水平(1.5740±.61595),各维度中压力按高低排序依次是“工作负荷”，“角色冲突”、“ 工作与非工作冲突”、“ 责任压力”和“工作质量”, 其中“工作负荷”(1.9912±.83626)和“角色冲突”（1.5828±.81186）是主要的工作压力来源。(2)员工的心理健康水平处于中等水平(6.2381±1.34156)，存在较多的心理问题,其中不同职位、不同年龄、不同教育程度、不同工龄的员工在心理健康不同维度上均存在显著差异。（3）员工的工作压力与心理健康之间存在显著的负相关，表明工作压力越大，心理健康水平越低。本研究认为，要缓解员工的工作压力、保持心理健康，企业必须注意制定合理的劳动定额；进行工作再设计，丰富员工的工作内容；加强心理健康教育；规划员工职业生涯等，只有这样，企业才能获得长久的发展。 关键词：Abstract Stress at work is a common problem nowadays, the field of organizational behavior is a very important research topic. Relieve pressure on staff to maintain mental health staff has become a modern enterprise human resources management of the new content. Employees of small and medium-sized enterprises in this study as the research object in Hangzhou, the use of occupational stress and self-rated scale measuring mental health rating scale, to understand the small and medium enterprises in Hangzhou, staff stress and mental health of the interactions between Relationship；And through the analysis of the status quo, that the main problems, make recommendations accordingly. The results showed: (1) Overall, employees of SMEs operating pressure of Hangzhou in the middle and lower level (1.5740 ± .61595), The dimensions of the pressure followed by high and low order work load , role conflict, Work and non-working, responsibility pressure and quality of work, The working load(1.9912 ± .83626) and role conflict(1.5828 ± .81186) is the major source of job stress.(2) Mental health staff at the medium level (6.2381 ± 1.34156), there are more psychological problems, including different positions, different ages, different seniority, different educational levels of employees in the different dimensions of mental health were significantly different.(3) Employe