Human Resources Management Practices on Terrorism Issues in the Eastern Asia Cross-national Challeng.docVIP

Human Resources Management Practices on Terrorism Issues in the Eastern Asia: Cross-national Challenge, Reconsideration, and Proposition Dian-Yan Liou* Abstract Since the 9/11 attack in the United States (2001) and the two bombing events in Bali (2002, 2005), there has been a renewed interest in emergency prevention policies in many organizations around the World. Functional terrorism preparedness requires changes in organizational thinking about external environmental threats, and this could be led by human resource (HR) departments. In order to achieve this goal, HR departments must redefine their role in terms of crisis management, then four key planning measures for insuring post-emergency operations should be observed. Using system dynamics (SD) methodology, our paper examines the causes of states in which organizations operate after terror attacks. After suffering the Terrorist attacks, organizations should carefully consider how to develop effective methods for HR management. Based on the qualitative analytic approach of causal loops, this article explores the major impacts and challenges for HR development prompted by terrorism. Consideration will need to be given to changes in organizational communication as well as workforce planning and succession. This would constitute a tremendous challenge to be added to other necessary work immediately following any disaster, particularly a terrorist attack. Thereupon a perfect HR plan includes planning elements for proactive alertness, inventory dispatched ability, evacuation and record preservation coupled with dissemination to employees plus explicit employee training and cross-cultural managem ent. Keywords: terrorism; human resources; crisis management; emergency planning; system dynamics 恐怖主義議題下東亞人力資源的跨國性挑戰、省思與提議 劉 典 嚴*自從美國911攻擊與兩次峇里島爆炸事件後，舉世許多組織對緊急事件規劃(emergency planning)有了嶄新的關注。有效防犯恐怖主義需要改變組織對外在環境威脅的思考模式，而這可能將由人力資源部門(human resource departments)所主導。根本上，人力資源必須將其角色與災難管理做類，以達成有效的緊急事件規劃，於是，緊急事件發生後為確保作業的持續性，本研究檢視