关于上海JS有限公司绩效管理的研究.pdf

上海JS 有限公司绩效管理研究 摘 要 本文首先对绩效管理的理论进行研究，对绩效管理的基本概念，特 点，常用的理论和方法，目前绩效管理中常见的问题作了全面的分析。 根据上海JS 有限公司的绩效现状，对其绩效现状进行了评价，指 出JS 公司绩效管理中存在的不足，并通过PM 组织测评系统对JS 公司 的绩效和维持两方面因素进行测评和诊断，在此基础上，结合绩效改进 系统理论，提出了JS 公司的绩效管理体系的设计思路，从组织，流程 及工作/执行人员三个层次方面的绩效进行改进。 本文采用平衡计分卡这一绩效管理的有效工具，将公司战略、组 织、流程和工作目标层层分解到组织，部门及个人，根据绩效管理的 PDCA 的循环，建立起JS 公司的绩效管理制度，以制度的形式来保障 绩效管理的有效性。 最后，对现有的绩效管理体系与原有的绩效考核体系做了一个对 比，阐明新体系的优点并指出存在的问题和有待改进的地方。 关键字：绩效管理，战略，组织，流程，平衡计分卡 THE RESEARCH OF SHANGHAI JS CO.LTD FOR PERFORMANCE MANAGEMENT ABSTRACT This thesis analyzed the theory of performance management first: Including the basic conception of performance management, the feature of performance management, ordinary theory and methods of performance management, the common problem of performance management. According to the status quo of performance of JS CO.LTD, I make the performance appraisal to it and point out the shortage. Using the tool of PM organization appraisal system, I diagnosis the performance and maintenance factor of JS company. On the basis, I offer the design thread of performance management in combination with the system theory of performance improvement including the improvement of organization level, flowing level and jobber level. The thesis adopted the effective performance management tool of balanced scorecard, analysis the target of strategy, organization, flowing and job to company, department and individual. According to the circle of performance management, establish the performance management institution in order to ensure the usefulness of performance management system. KEY WORDS: performance management, strategy, organization, flowing, balanced scorecard