获取竞争优势人力资源管理.pptVIP

获取竞争优势的人力资源管理 Human Resource Management Gaining A Competitive Advantage   1人力资源管理导论 Introduction to Human Resource Management 本章问题： l 什么是人力资源管理以及它在企业管理中的作用？ Explain what human resource management is and the role it plays in the management process? l?传统的人事管理如何发展到现代人力资源管理？ Compare the traditional personnel management and the modern human resource management. l 人力资源管理如何赢得竞争优势？ How to gain the competitive advantage through HRM? 1.1?? 人是企业最宝贵的资源Human Being Is the Most Important Resource in the World 企业的资源包括： 人 财，物，时间， 技术，信息 软，活，感性，能动 硬，死，理性，被动 1.2 Definition l?人力资源：企业内外具有劳动能力人的总和。 Human resources the summation of manpower, including internal and external labor forces of the company. l?? 人力资源管理是指影响企业员工态度，行为和工作绩效的各种政策，实践和制度。 Human resource management The policies, practices and systems one needs to impact the aspects of employees, including their manners, behaviors and performances. ?  2.2 classical management古典管理理论（1900s） l????Fayol Functions theory including planning, organizing, commanding, coordinating, controlling. l??? Weber Bureaucracy a form of organization marked by division of labor, hierarchy and regulations, and impersonal relationships l????? Talor Principles of scientific management. Four principles of management: 2.3 Hawthorne Studies 霍桑实验(1927-1932)  Mayo, Harvard professor. (1932) Hawthorne Studies a series of studies that provided new insights in group norms and behavior. Including four studies: lighting intensities, incentive plan, informal organization, talking. 2.4 the human relations movement 人际关系运动(1960s~1970s) Maslow, Humanistic Psychologist. Hierarchy of human needs: physiological. safety Social esteem self-actualization 2.5 Behavior Science Theories 行为科学(1960s~1970s) A group of psychologists and sociologists who relied on the scientific method for the study of organizational behavior. Vroom, Herzberg, leadership, employee motivatio