8D产品问题解决方法（PPT88页）.pptVIP

8D产品问题解决方法 课程目录 有关术语、定义介绍； 如何追查根本原因； 8D执行基本步骤； CASE-STUDY 1； CASE-STUDY 2； 分组练习、发表。 SECTION I 有关术语、定义介绍 术语和定义 Conformity(合格) fulfillment of a requirement .满足要求。 Nonconformity（不合格） non-fulfillment of a requirement.未满足要求。 术语和定义 Rework（返工） Action on a nonconformity product to make it conform to the requirements.为使不合格产品符合要求而对其所采取的措施。 Repair（返修） Action on a nonconformity product to make it acceptable for the intended use.为使不合格产品满足预期用途而对其所采取的措施。 术语和定义 Regrade（降级） Alteration of the grade of nonconformity product in order to make it conform to requirements differing from the initial ones.为使不合格产品符合不同于原有的要求而对其等级的改变。 Scrap（报废） Action on a nonconformity product to preclude its originally intended use.为排除不合格产品原有的预期用途而对其所采取的措施。 术语和定义 Concession（让步） Permission to use or release a product that does not conform to specified requirements.对使用或放行不合格产品的许可。 Note:a concession is generally limited to delivery of a product that has nonconformity characteristics within specified limits for an agreed time or quantity of that product. 让步通常仅限于在商定时间或数量内，对含有不合格特性产品的交付。 术语和定义 Correction（纠正） action to eliminate a detected nonconformity 为消除已发现不合格所采取的措施。 NOTE 1 A correction can be made in conjunction with a corrective action . NOTE 2 A correction can be, for example, rework or regrade. 术语和定义 corrective action（纠正措施） action to eliminate the cause of a detected nonconformity or other undesirable situation.为消除已发现的不合格或其他不期望情况的原因所采取的措施。 NOTE 1 There can be more than one cause for a nonconformity. NOTE 2 Corrective action is taken to prevent recurrence whereas preventive action is taken to prevent occurrence. NOTE 3 There is a distinction between correction and corrective action. 术语和定义 preventive action（预防措施） action to eliminate the cause of a potential nonconformity or other undesirable potential situation为消除潜在不合格或其他不期望的潜在情况的原因所采取的措施。 NOTE 1 There can be more than one cause for a potential nonconformity. NOTE 2 Preventive action is taken to prevent occurrence whereas corrective action is taken t