每天我们都使用到许多互动的设备(请举例).pptVIP

Interaction design Chap. 1 What is interaction design? Slogan of computing center We are making IT more useful and useable for you! Useful 有用的 Useable 好用的 每天我們都使用到許多互動的設備(請舉例) .哪些你覺得設計良好? 許多不良的設計肇因于不是依使用者的角度去設計 ,也許一個專業人士用起來很好. 但是普羅大眾用起來卻很辛苦. Case of Poor design-ATM 使用大眾不熟悉的專業術語,如約定轉帳 限制使用者太多,如:提款金額不能自行輸入 沒有重要資訊回饋,例如轉帳對方沒有戶名顯示,使用者擔心轉錯帳戶 Case of good design-Amazon book store 容易尋找到想買的物品 付款手續簡便 第二次光臨者即提供老客戶服務 運送過程有進度資訊報告服務 What to design? 一個好的設計需要考量: 誰使用? 在哪裡使用? 如何使用?(使用行為) 一個好設計的課題: How do you optimize the users’ interactions with a system environment or product, so that they match the users’ activities that are being supported and extended? 需要深入了解使用者 Taking into account what people are good and bad at Considering what might help people with the way they currently do things Thinking through what might provide quality user experience Listening to what people want and getting them involved in the design Using “tried and tested” user-based tech. during the design process What is interaction design? By interactive design, we mean Designing interactive products to support people in their everyday and working lives. Brief history of interaction design 50s, 60s- control panel, buttons 70s – Monitor replaces control panel, command-driven Early 80s – GUI(Apple) Mid 80s – New wave of IT: speech recognition, multi-medias, visualization and VR 90s – networking, Mobil computing, infrared sensing It brings new ways of learning, communicating, working, discovering, and living were envisioned. 00s – 以電腦為中心,結合寬頻網路,大型顯示器,數位音響等的家電群 The makeup of interaction design Working together as a multidisciplinary team Class exercise A public kiosk providing information about the exhibits available in a science museum. You are the design team of 6. Everyone play his role as graphic designer, museum curator, educational advisor, software designer, usability engineer and ergonomist. Please state your opinions in the team meeting.(20 minutes) I.D. in business 只要是需要使用者操作產品的商品製造設計公