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产品说明会操作手册 信泰人寿保险股份有限公司 培训部 2010年5月 目录 会前策划·······················································3 会前筹备及后勤组工作内容·······································4 礼仪接待组工作流程 ···········································6 产说会会中流程 ···············································8 邀约话术 ·····················································11 异议处理话术 ·················································13 促成话术 ·····················································14 回访话术 ·····················································15 产说会督导追踪表 ·············································