商务英语口语 电话会议及网络会议.pptx

商务英语口语Business Oral EnglishBusiness Phone Video ConferenceThe function of languageLanguage is a skill used to communicate, so when you are speaking English do not be afraid of making mistake grammatical error, wrong word, repeated word, silence, pause. be confident focus on the general idea, not for precising every word communicating is aim to let people understood you, native people will not expect you with a local accent, your accent is acceptable. Standard English accent does not exist. For example, India English and mid-east English.How to learn EnglishMeaningful, comprehensible inputCognitive engagementthink Affective engagement feelingsNotice how to use EnglishOffer the opportunity to use EnglishBusiness Phone Video ConferenceOpening Id like to do sth 　我想要做某事。extension 分机switchboard 　 总机delivery 送货speak to sb. 与...讲话put sb. through 为某人接通（给的电话）connect...with 接通电话Business Phone Video ConferenceSituation Practice with extensionOperator: International Business Machine(IBM). Can I help you?James: Yes, Id like to speak to Mr. Edwards, please. May I speak to Mr. Edwards? ? Could you put me through to Mr, please?Operator: Whos calling, please?James : John Bird.Operator: Just a moment, Mr. James; Ill put you through.Business Phone Video ConferenceSituation Practice direct to the personEdwards: hello ?James: hello ! May I speaking to Mr. Edwrad? Is that Mr Edwrad?Edwards: Speaking.James: Hello, Mr Edwrad, this is James from XXX company, I’d like to talk about, negotiate…Business Phone Video ConferenceOn the Phone 电话用语Im afraid (that)...　恐怕...available 　可得到的、可获得的，（人）有空right now 　现在，立即message 口信、消息leave a message 留口信take a message 捎口信call sb back 给（某人）回电话get back (to sb.) 给（某人）回电话Business Phone Video ConferenceSituation Practice target person is absentMiss Taylor: Miss Taylor speaking. James : John Bird here. Can I speak to Mr. Edwards?Miss Taylor: Im afraid hes out at the moment. Can I take a message?James: Yes. Could you ask him to call me back as soon as p