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ppt课件-f n303- w s v- indiana university bloomington(f n303 - w s v -印第安纳大学布卢明顿)
Types of Foodservice Operations Conventional (cook/serve) Commissary Ready prepared (cook/chill) Assembly/serve (thaw/serve) Managing the Organization: Outline Levels/Skills/Roles of Managers Theories of Management Functions of Managers POSDCoRB CLAAM Tools of Management Roles of Managers Manage ___________ Manage ___________ Manage ___________ Levels / Skills of Managers Top (Policy) Middle (Organizational) First-line (Day-to-day) Conceptual Human Technical Skills: Goals, etc. Policies Procedures, methods Theories of Management __________ theory: Tenets one best way to do a job one best way to organize the organization should function in a _____________ manner Fayol’s Principles (1949) specialization is efficient authority discipline unity of command unity of direction subordination of interests fair remuneration centralization is efficient order brings efficiency equity stability initiative esprit de corps _________________ theory organization as a social system involvement promotes efficiency ___________________ use quantitative techniques to help managers make decisions Theories of Management Theories of Management _____________ approach system is open dynamic equilibrium is goal feedback received adjustments made _________________: any change affects other parts of the system ______________ ____________approach: __________ to the situation Expanded Systems Model of an Organization Input Transformation Output Also: control, memory, feedback Glossary Management arrangement of individuals/groups to accomplish the goals of an organization Hawthorne effect people respond to efforts on their behalf System set of parts that work together to achieve a designed purpose Contingency something dependent on something else Technology ____________________ Power ____________________ Glossary Glossary Authority granting of power for a purpose within certain limits Responsibility obligation to perform an assigned activity Parity principle _________
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