W2 ECM Motivation dcfW2 ECM 动机 DCF.wisconsin.gov.pptVIP

DCF/DFES/BWF/Partner Training Section * 10/14/13 W-2 Case Management: Participant Motivation for Change Case Management and Change Case management provides “…an organized, structured process for moving participants through the process of change…” -Dr. Beverly Ford, Making Case Management Work, page 4 Motivation Motivation: “…those forces that can push us to leave the comfort of what we know to venture out into the unknown.” -Dr. Beverly Ford, Making Case Management Work, page 14 Trying to Motivate “Insight” “Knowledge” “Skills” “Suffering/Fear” Motivation Hierarchy An Example Motivational Interviewing A collaborative conversation to strengthen a person’s own motivation for and commitment to change. A goal-oriented conversation, focusing on a target behavior with special attention paid to the language of change. Quicker and more cost effective in the long term Applicable across a range of problems Culturally relevant Useable by non-specialists Motivational Interviewing is: Key Elements Collaboration Evocation Autonomy Listening “A practitioner who is listening, even if it is for just a minute, has no other immediate agenda than to understand the other person’s perspective and experience.” - Miller, Rollnick and Butler (MI Researchers), 2008 OARS Open Questions Affirmations Reflections Summarizing Open Questions “What do you…” “What have you…” “What are the…” “How might you…” “Tell me about…” “Describe your…” Affirmations Commenting positively on an attribute or strength A statement of appreciation “Catching” them doing something right Reflections Hear what the person is saying. Make a guess about the underlying meaning or emotion. Choose what you will respond to. Make your reflection as a statement. Summaries A recap Highlights participant motivation Demonstrates attentiveness Consolidation of information Useful for concluding or shifting direction of the conversation Change Talk D A R N C A T esire bility easons eed ommitment ctivating