罗宾斯《管理学原理》FOM6_CH02in.pptVIP

The Management Environment L E A R N I N G O U T C O M E S Describe the three waves in modern social history and their implications for organizations. Explain the importance of viewing management from a global perspective. Identify the ways in which technology is changing the manager’s job. Describe the difference between an e-business, e-commerce, and an e-organization. Define social responsibility and ethics. L E A R N I N G O U T C O M E S (cont’d) Explain what is meant by the term entrepreneurship and identify the components of the entrepreneurial venture. Describe the management implications of a diversified workforce. Identify the work/life concepts that affect employees. Explain why many corporations have downsized. Describe the key variables for creating a customer-responsive culture. Explain why companies focus on quality and continuous improvement. The Changing Economy Agriculture Until the late nineteenth century, all economies were agrarian. Industrialization From the late 1800s until the 1960s, most developed countries moved from agrarian societies to industrial societies. Information Information technology is transforming society from its manufacturing focus to one of service. Knowledge workers EXHIBIT 2–1 The Changing Economy A Global Marketplace Global Village The concept of a boundaryless world; the production and marketing of goods and services worldwide. Borderless Organization A management structure in which internal arrangements that impose artificial geographic barriers are broken down EXHIBIT 2–2 X Global Competition EXHIBIT 2–3 Stages of Going Global Globalization’s Effect On Managers Parochialism A narrow focus in which one sees things solely through one’s own view and from one’s own perspective Hofstede’s Framework for Assessing Cultures: Power distance Individualism versus collectivism Quantity of life versus quality of life Uncertainty avoidance Long-term versus short-term orientation Global Leadership and Organizational Behavior Effe