Chapter 3 Job Analysis.pptVIP

Job Analysis Human resource management CASE: What kind of employees does a company wish to hire? Company S is a leading manufacturer in China IT industry. In order to enlarge its business, the company planed to recruit 10 more maintenance engineers in 2003. HR Manager draw up a WANTED AD which detailed the qualifications such as having BA degree with three years of experience and passing 4 Band English Test. After the AD had been posted in a local newspaper and a pool of candidates’ resumes were received, but no one was hired at last. WHY?  开篇案例: 究竟是谁的错 职位分析不明岗位职责不清 A公司是一个生产汽车零配件的中型公司，大学刚毕业的小杨到该公司从事人力资源工作。在工作的过程中，他发现该公司的人力资源工作存在着一些弊端。如工作岗位职责和要求很不明确。没有详细的工作内容、工作说明和规范，也没有相应的成文的典章制度。员工们的职责几乎是凭借他们自己的理解和仅存的自觉性来履行的。 。这样他们之间经常以不知道或不明确自己的工作为由，出现人浮于事、纠缠扯皮现象。 究竟是谁的错 （续） 究竟是谁的错（续） 此情此景，小王看在眼里，记在心里，他意识到这个小事情反映了大问题，他还仔细观察了该公司的其他岗位，都存在类似的问题。所以从整个公司来看，员工之间的工作关系比较混乱，责权划分不到位、不清晰。出了问题互相推诿，有了好事，却争相邀功，因此公司的士气低落、效率低下。总之，该公司的人力资源管理还处于非常初级的阶段，这不能不说是个失败。 Learning Objectives define the terms of job analysis, job descriptions, job specifications; To understand the relationship of job analysis to other HRM functions. To describe the methods by which job analysis typically is accomplished. To explain the difference between job descriptions and job specifications. A GENERAL INTRODUCTION TO JOB ANALYSIS Job analysis (工作分析) is sometimes called the cornerstone of HRM because the information it collects plays an important part in HRM function. JOB ANALYSIS is the process of obtaining information about jobs by determining what the duties, tasks, or activities of jobs are and about the qualification of the job-holders. This information is then used for developing Job description and job specification. Job descriptions Job descriptions, as a management tool, can greatly simplify an organizations human resource management. A job description clarifies work functions and reporting relationships, helping employees understand their jobs. Job descriptions aid in maintaining a consi