酒店日常英口语.doc

酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店).2 Welcome, sir/madam!欢迎光临.3 Good morning/afternoon/evening.早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)5 Tarime Petroleum Hotel, May I help you?您好,塔里木石油酒店(我能为您做些什么?)6 May I have your name/room number, please?您可以告诉我您的姓名/房号吗?7 One moment, please.请您稍候。8 Thanks!谢谢您!9 My pleasure!不用客气!10 Thank you for waiting.您久等了.11 Sorry to keep you waiting.不起让您久等了.12 Do you speak Chinese/English?请问您讲中文/英文吗?13 Do you have a reservation?请问您有预订吗?14 Show me