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Dealers How to do service management-
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Dealers How to do service management?
Recently with some corporate dealer training when he heard some bosses complain: the market is more competitive, more and more business is done well, even in the face of various forms of promotion, we are also fatigued, the effect is increasingly worse, the new economic situation, the dealer should be how to do? I believe that, in addition to select good quality, marketable products, doing promotional pulling differentiation, but also need to compete in some software, such as service efforts, good service management, improve service levels, competitive conditions may be homogeneous The only key to success under the dealer service manager how can we do it? Pre-Pre-sale is the prerequisite and basis for sales, pre-sales well, you can better attract customers or increase the time spent in the store. Dealer boss must pre-service from the system level specification. First, to develop and improve the appraisal system to ensure Purchasing Guide able to work on time. Author visited some shopping, we often see some of the Purchasing Guide is not to work on time, so that customers outsmarted, and the choice of other brands situation. Purchasing Guide at work arrangements, but also cater to customer’s time, the customer noon or afternoon off work, have time to go to the mall, while others Purchasing Guide was in this time period to go out to eat, and thus missed with the customer, of course, can not be Purchasing Guide off early in the economic downturn of the moment, the dealer must seize the opportunity to seize everything you can to increase sales, in this regard, the dealer can be unscheduled inspections, checks or establish attendance bonus and other ways to be guided. Second, to do environmental management outside stores to buy products is to buy a mood. Dealers must develop environmental health liability system, including the laying of the red carpet outside stores and health care, watering plant
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