Empathy Ability to enhancing the quality of care management nurse.docVIP

 PAGE \* MERGEFORMAT 4 Empathy Ability to enhancing the quality of care management nurse [Abstract] focus on the management process in nursing empathy ability, not only can improve the nurse’s care management capabilities, but also to improve communication with relevant departments, but will also significantly improve the physician-patient relationship. [Keywords:] nursing management; nurse; total empathy Empathy is the ability to put themselves, other people’s recognition and understanding of the situation, emotional capacity [1]. An ability to cultivate the importance of empathy As a primary care nurse managers, on the one hand the management of nursing staff to do well, the other is to do a good job of coordination with relevant departments, while also concerned about the needs of patients and understand their emotions. Empathy ability empathy [1], but also a way of understanding others [1]. in nursing management, to focus on empathy ability, not only can improve the nurse’s care management capabilities, but also to improve communication with relevant departments results, but also can improve the physician-patient relationship. 2 A total of empathy in nursing management in the use 2.1 empathy with the nurses in a care team, the head nurse as manager, deemed “parents.” It is necessary to lead the team well done nursing work, but also understand Hu Shi sisters are in the situation, and always feel the nursing staff’s emotional . So, how to reflect the nurse’s empathic ability? I was doing, (1) the use of morning meeting, monthly meeting, Nurses Day, Thanksgiving, and so all the opportunities, and outstanding performance of general nurses who for praise, recognition, certainly everyone’s pay. (2) a reasonable scheduling, the head nurse to learn to stand on the position of nurses, with their perspective on things, understand their feelings. (3) from time to time so that we feel the nurses concern length, for example, night work, busy day an