From clinical care about the safety of work details.docVIP

 PAGE \* MERGEFORMAT 10 From clinical care about the safety of work details [Keywords:] the details of care and safety As society develops, people self-protection awareness and increasing legal awareness by providing high quality services to patients, the first and most basic is to prevent the strong, hospital care should reflect the “patient-centered” care the purpose of nursing class of errors and disputes the occurrence of accidents and ensure safety of clinical care. Safety management is the fundamental guarantee for the quality of care is the focus of nursing management, but also to measure the level of hospital care management standards. There is a saying that says: “Details determine success or failure.” Nursing is a tedious work, and so interlocked, their specifications and more, the transfer of more, so do the work in the clinical care of each detail, is to reduce and eliminate dispute the premise of the accident hidden errors, but also improve the quality of care assurance. Therefore, we should attach great importance to the details of nursing work. First, the work of the security details (Protocol and communication details of a nurse Nurses to conscientiously study protocol, the aesthetic sense, can play a respect for our patients and increase patient trust role. Such as clean clothes to fit, apply a makeup appointment, the patient does not Jiaochuang number or address him by name, to avoid patients offensive. speaking voice should be soft, kind, generous, walking, closing and other actions to light, and focus on the inherent qualities of culture, and focus on shaping the image of language arts, etc., can increase the trust of our patients, our service is easy accepted, even if the work had a small mistake, it tends to be forgiven, some 40% of statistics will not communicate because of disputes caused. Conversely, if not the whole dress, hat dirty questions to patients or their families impatient, speak cold hard top, no matt